Terms & Conditions.

• We are providing our services under the condition that all services provided will be paid for by the client, either as a set payment for our purchasing service, or as a commission as in our marketing and promotion services.

• Clients that are not making payment in advance will have a 30 day period in which to pay for services or orders made. Payments can be deferred for a further 14 days upon the request of the client. Should payment not be received after the 14 day extension, further action will be taken to recover the payments due.

• Customers purchasing from our clients must comply with the supplier /manufacturers payment demands.

• If full payment is required in advance, orders will not be processed until full payment received.

• If deposit payment is made, production will be delayed to allow the customer 1 week to make any changes to their order.

• Cancellations and refunds will only be possible if production process has not begun.

• Once the production process has begun, orders cannot be changed or cancelled.

• If customer does need to change or cancel order after the start of production, they are liable for all costs incurred, including material costs, machine setup costs, labour costs and the cost of any items already produced for their order. All administration costs for our company and that of the supplier will also become the customers liability.

• All products remain the property of the supplier / manufacturer until paid for in full by customer.

• Clients requesting quotes to compare costs without intent to purchase will be charged for each quote provided at a cost of £10 per quote, to cover the expenses of our company and that of the manufacturer / supplier that provided the quote. Quotes will not be given to client until payment has been received.

• Should a client or customer be found to be abusing our services or those of other clients / suppliers, then we reserve the right to refuse any further assistance.

• Any clients that do not provide all required information, either on their product requirements or on their products being promoted, will be seen as uncooperative and we fully reserve the right to refuse to provide our assistance to them.