PITFALLS
Don't forget the firewallAn upgrade from Notes Domino 5 to 6.5.1 is not without pitfalls.
On Windows 2000 at least, it seems the calendars do not upgrade properly, causing the Tools Preference dialog to fail in the Notes Client.

The solution to this is to write a small Lotus Script agent to delete the calendar profile, which is then rebuilt properly:


Sub Click(Source As Button)
Dim session As New NotesSession
Dim db As notesDatabase
Set db=session.CurrentDatabase
Set profile=db.GetProfileDocument("CalendarProfile")
Call Profile.Remove(True)
End Sub

Once this is done, the user must go into her mail database, choose Tools, Preferences, Calendar & To Do, Scheduling, and click OK. YOU MUST ensure that the mail file is opened FIRST by the owner, or the mail file will end up being owned by the person who opens it first - no matter who they may be - that is to say, if the System Administrator opens the mail file, she will end up owning it!

If this happens, change it via Tools, Preferences.

If an upgrade to the Notes Client leaves you without bookmarks, toolbars, etc, delete either Cache.NDK (this did not work for me), or bookmark.nsf (this did work - the client rebuilt itself). These files are found in the Notes\Data folder on the local PC.

It seems that the upgrade upsets the certification process and errors start appearing saying that the user ID is out of date. You must recertify your users, by using the Administration Client and the People and Groups tab in the Domino Directory.

Ensure that the certlog.nsf database is copied over or you cannot certify users. If it is not, copy it (ensure the server is shut down first!) or create a new one.

Also, if you have been running two servers and have consolidated them onto one (as we did) ENSURE YOUR HOSTS FILE IS CORRECT - or mail agents will not run.

If you are installing a totally new system, these problems will not occur.

A further problem: After updating a White Box server, it was found that the java 1.4.2 plug-in does not work with Mozilla 1.4.3.  As a server does not normally need to have a java-enabled browser, this is not  serious.

BEWARE OF DOMINO MAIL RULES!

It bites!
To deal with a flood of spam Domino Mail Rules were set up.  One was "If body of message contains Viagra OR Cialis OR Adipren do not accept message".
The effect of this was that emails containing the word "specialist" could neither be received or sent!

So, be careful in the use of these rules, as there is no way of specifying "Exact match".

For better control of spam, install MailScanner in front of Domino and set a rule to send all emails detected as "Spam" to a special Junk mail-in database so that an Administrator can then deal with them.


Problems with Lotus Notes 6.5.1/6.5.3 on new Windows 2000 install

If after installing a new Windows 2000 PC you find Lotus Notes is not working properly when the user is logged in, but it will work if you are logged in as Administrator, check that the user is set up properly - i.e. as a user on that PC as opposed to just a user in the domain.  It appears that if the user is not set up correctly, unexpected results may occur, such as being unable to correctly see the bookmarks and inbox, and in extreme circumstances a message which insists on the Domino server being shut down (obviously this message must not be acted upon)!

This seems to be the result of some kind of interaction between Windows NT/2K permissions and Lotus Notes permissions.  Correcting the user setup cured the problem.



More Fun with Lotus Notes

Sometimes the Lotus Notes client can get corrupted, and the pointers to the Inbox, Sent, Bookmarks etc down the left hand side can disappear into a "grey hole".  Bizarre error messages about "infinite recursion" (!) are likely to appear also.

Solution

Shut down Lotus Notes.

Go into the filesystem and find the folder \lotus\notes\data

In this folder there is a file called Cache.NDK.

Delete this file, or if you are unsure, just drag and drop it out of the Lotus folder tree (say into My Documents).

Restart Lotus Notes.

All should return to normal.  Notes will build a new Cache.NDK and if you have removed the old one elsewhere, you can delete that safely.

Even More Fun with Notes 8.5 and Vista

Notes 8.5 with Domino Administrator will not install on Windows Vista (Home Premium in my case) unless you do the following:

Turn of User Account Control.

Install the program files as follows, changing the default locations in the boxes provided by the installer:

Program Directory: C:\IBM\Lotus\Notes

Data Directory: C:\IBM\Lotus\Notes\Data

If you do not need the Domino Administrator, IBM recommends (should you wish to leave UAC on) that with Notes 8.0.1 and higher, you do a Multi-User install. Note, the Administrator and Designer need a single-user install.


Fun with Notes Address Book

It can happen when using a Contact from your Lotus Notes address book to send an email, that the email address is not added.  This is caused by having the same Contactin the Address Book twice, once with the email address in and once without.  If the one without the email address comes first in the list, Notes will use that - EVEN THOUGH NO EMAIL ADDRESS IS IN THERE!

If you find your emails coming back to you marked as being wrongly addressed,  check that the recipient is not listed twice.  If they are, put all relevant details into one copy of the Contact and delete the other one.  This should solve the problem.

Notes says new contact does not exist - but I can see it !!?

A new contact was added to the personal address book, but Notes refused to send mail to that address, saying that it did not exist.

Solution: A second copy of the notes address book existed in My Documents, and Notes was updating this one in the Address Book Contacts dialog, but looking at the main one in Documents and Settings\Local Settings\Application Data\Lotus\Notes\Data.  Changing the path to names.nsf in File - Preferences - User Preferences - Mail did not help.
Shutting down Notes and double-clicking on the correct copy of names.nsf caused Notes to open with the Contacts dialog pointing to the right copy.  Once this was updated and all was working properly, the backup copy in My Documents was renamed names.old to prevent this happening again.

User Name Change Frolics

The Administration Process was used to change a user's last name, which had been spelt wrongly due to a misunderstanding.  Everything changed, access to his mailbox was fine, except that when he sent an internal email, it appeared to come from his "old name" sent by his "new name".

On checking the 'Tools - Preferences' option on his mailbox it still had the "old name" specified as the mailbox owner.

To fix this, as the Notes Administrator, open the database and click on the Change button after "This mail file belongs to",  pick up and OK the correct name from the Domino directory.  Ignore the dire warning that appears - access to the mailbox should not be affected.  Get the user to log out of Notes and back in again.


That java hog

A Domino on White Box Linux server developed a hard disk error and the disk had to be replaced.  Unfortunately, although the domino directory was copied back into /local/notesdata, the .bash_profile file was forgotten.

The effect of this was that the java process became a CPU hog, taking up nearly 50% of the CPU.

Restoring the .bash_profile file with the Path and environment variable tweaks as previous page, solved the problem.


Changing a Domino Server's Hostname

If you change the hostname of a Domino/Linux server in /etc/hosts and /etc/sysconfig/network, in the Domino data directory there are 5 ini files which need to have the hostname change reflected in them:

dconsole1.ini
dconsole.ini
dcontroller1.ini
dcontroller.ini
notes.ini

In Domino 7 it is suggested that you do not manually change the names in dconsole.ini and dconsole1.ini.  Instructions are provided in the files as to what to do in this case.


Unable to access Domino server after names.nsf replicated

See this link


For Domino 7 on White Box Linux 4.0 (Manifestdestiny), go to page 3