Sample Requests

Can you order samples before placing full container order?

Samples are available on the majority of our products, but due to a change in policy, we no longer provide samples at factory price. Samples now have to be paid for in full at a price higher than the factory price. This has been implemented due to customers ordering samples on the pretence of placing a container order. They paid the factory price for a sample, and did not place further orders, they simply wanted a product for personal use at the lowest price possible, which is why we have had to change our policy on samples. If you do require samples, they will be charged at sample price plus shipping, usually by air for single products.

Are samples returnable?

Due to the cost of returning samples, unfortunately samples are non-returnable or refundable. If you place a container order after purchasing a sample, the cost of the sample will be deducted from your container order cost.